At Cry Baby Disposable Vape, we are committed to ensuring that our customers have a positive experience with every purchase. If you are not completely satisfied with your order, we are here to help. Please take a moment to review our refund policy below to understand how we handle returns, exchanges, and refunds.

1. Returns and Exchanges

Due to the nature of our products, we cannot accept returns on opened or used disposable vapes for hygiene and safety reasons. However, if you receive a damaged or defective product, we are happy to assist you with a replacement or refund.

To qualify for a return or exchange:

  • The product must be unopened and unused.

  • The request for a return or exchange must be made within 14 days from the date of purchase.

  • You will need to provide proof of purchase, such as an order confirmation or receipt.

If your product is defective or damaged upon arrival, please contact our customer support team immediately, and we will guide you through the process of returning the product.

2. Refunds

We offer refunds under the following circumstances:

  • Defective or Damaged Products: If you receive a defective or damaged disposable vape, we will offer a full refund or a replacement, depending on your preference.

  • Incorrect Order: If you receive the wrong product or a product that does not match your order, we will issue a refund or send you the correct item.

Refunds will be processed to the original payment method. Please note that it may take 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.

To request a refund:

  • Contact our customer support team at sales@crybabydisposable.net.

  • Provide your order number, a description of the issue, and any supporting photos (if applicable) of the damaged or incorrect product.

3. Shipping Costs

  • Return Shipping: If you are returning an item due to a defect or error on our part, we will cover the cost of return shipping.

  • Non-Refundable Shipping: If the return is due to personal preference (e.g., choosing the wrong product), the cost of return shipping will be the responsibility of the customer.

4. Cancellation of Orders

If you wish to cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we are unable to cancel it. However, you can request a return after receiving the item, in line with our refund policy.

5. Exceptions

We reserve the right to refuse refunds or exchanges under the following conditions:

  • The product has been opened, used, or tampered with.

  • The product is not in its original condition or packaging.

  • The request is made outside the return window (14 days from purchase).

6. How to Contact Us

If you have any questions about our refund policy or need assistance with a return, exchange, or refund, please feel free to reach out to us at:

Cry Baby Disposable Vape
Email: sales@crybabydisposable.net